TWO CHANNELS, ONE PLATFORM

Medicaid waiver enrollment and direct app access.

Hello, It's Me® is reimbursable through Medicaid HCBS waivers and DSP agencies, with a direct app path for structured social connection and life-skills content.

1CHANNEL 1 · AGENCY AND WAIVER ENROLLMENT

Enrolled and reimbursed through Medicaid HCBS waivers.

State funds are allocated to HCBS waiver programs. A care coordinator refers the member. Funds are preauthorized at the 1915(c) waiver rate. An IDD engagement coach meets the member, reviews the individual support plan (ISP), and confirms goals. Services are delivered on the platform. Billing recurs monthly while the plan is active.

DSP enrollment workflow

1

Care coordinator at the DSP identifies and refers the individual.

The care coordinator at the DSP identifies and refers the individual for Hello, It's Me® services aligned to the Medicaid HCBS waiver.

2

Our coach contacts the individual and schedules an intake meeting.

Our IDD engagement coach contacts the member and schedules an intake meeting.

3

Coach and individual review the ISP and personal goals together.

Coach and member review the individual support plan (ISP) and personal goals together.

4

Coach creates a personalized support plan that documents goals and progress.

The coach creates a personalized support plan that documents goals and progress, used as evidence by the agency and care coordinator.

Enroll Your Agency→

2CHANNEL 2 · DIRECT APP ACCESS

Structured, safe social connection and life-skills content.

Members download the app for structured, safe social connection and life-skills content. Coaching is available only through enrolled care plans.

1

Download the app.

Available on iOS and Android for structured platform access.

2

Complete your profile.

Simple onboarding. The platform adapts to communication preferences and accessibility needs.

3

Get started. Access everything.

Your account unlocks immediately. Access all app features: daily skill-building activities, caregiver dashboard, communication tools, and guided interaction support, from day one.

MONTHLY

$24.99

per month

  • Daily skill-building activities
  • Caregiver dashboard with progress snapshots
  • Communication support and guided interaction tools

Auto-renews monthly. Cancel anytime.

QUARTERLY

$54.99

every 3 months · $18.33/mo

Save 20%

  • Daily skill-building activities
  • Caregiver dashboard with progress snapshots
  • Communication support and guided interaction tools

Auto-renews quarterly unless canceled.

BEST VALUE

ANNUAL

$143.99

per year · $12/mo

Save 52% · Save $156 vs monthly

  • Daily skill-building activities
  • Caregiver dashboard with progress snapshots
  • Communication support and guided interaction tools
  • All features, including annual report
  • Priority caregiver support

Auto-renews annually. Cancel anytime.

1-on-1 Coaching Sessions

Available as an add-on with any subscription plan for members with enrolled care plans

$110 / session

  • 60-minute dedicated session with your assigned IDD engagement coach
  • Invoiced per session, no bundle required
  • Structured using our evidence-based coaching framework

Sessions are invoiced at $110/hr. Your coach will coordinate scheduling directly after account activation.

Download the App

Download on the App Store Get it on Google Play

Which path is right for you?

Agency and waiver enrollment, or direct app access.

Enroll Your Agency→ Request a Demo→ For Investors→