THE CLINICAL FOUNDATION

Clinical governance built into the platform. Not added after.

CHIEF CLINICAL ARCHITECTDr. Karyn Harvey
EVIDENCE BASEAAIDD · WHODAS 2.0 · HCBS Settings Rule
COMPLIANCEHIPAA · HCBS Settings Rule · 42 CFR 441.301
Dr. Karyn Harvey, Chief Clinical Architect

PROFILE

The architect behind the curriculum.

Chief Clinical Architect · Hello, It's Me®

CREDENTIALS

  • IDD clinician and author of three books on trauma-informed care.
  • National award recipient from NADD, AAIDD, and START.
  • Decades of IDD clinical practice.

BIO

Dr. Karyn Harvey has worked as a clinician in the field of intellectual and developmental disabilities for decades. She is the author of three books on trauma-informed care and a national award recipient from NADD, AAIDD, and START.

As Chief Clinical Architect at Hello, It's Me®, Dr. Harvey architects the platform's coaching curriculum and clinical governance framework. Her trauma-informed approach ensures every coaching interaction is grounded in evidence, bridging the gap between clinical best practice and accessible digital engagement for adults with IDD.

"When individuals feel safe and seen, behavior changes, and real growth begins. That's what we've built into every layer of this platform."

Dr. Harvey serves as Chief Clinical Architect. Her role covers clinical curriculum design and coaching framework governance. She does not provide direct clinical services through the platform.

THE EVIDENCE BASE

The frameworks behind the platform.

Diverse group joining hands together in a circle of support

AAIDD framework

Platform design and outcome measurement align with American Association on Intellectual and Developmental Disabilities best-practice frameworks.

Source: AAIDD

WHODAS 2.0 alignment

Engagement tracking and progress indicators map to WHO Disability Assessment Schedule 2.0 domains for functional outcome measurement.

Source: WHO

HCBS Settings Rule compliance

Platform architecture supports person-centered planning, community integration, and settings that meet CMS HCBS requirements under 42 CFR 441.301.

Source: CMS

COACH TRAINING

Coach training and governance.

All IDD engagement coaches complete a structured training program before working with platform members. Our comprehensive curriculum is designed specifically for adults with IDD, covering friendship and social skills, self-advocacy and personal safety, employment readiness, independent living, and digital literacy.

TRAINING CURRICULUM

1

Friendship and Social Skills

Building and maintaining friendships, effective communication, handling conflict, and forming community connections.

2

Self-Advocacy and Personal Safety

Recognizing boundaries, communicating needs, staying safe online and in person, and navigating daily life with confidence.

3

Employment Readiness

Job search strategies, applications, interview skills, workplace etiquette, and effective communication with colleagues and supervisors.

4

Independent Living Skills

Daily routines, time management, financial literacy, health and wellness, nutrition, and decision-making.

5

Digital Literacy and Platform Navigation

Using the app safely, understanding digital boundaries, device independence, and navigating technology with confidence.

COACHING INTEGRATION

How coaching integrates with the curriculum.

  • Coaches are trained on the full curriculum under Dr. Harvey's framework.
  • Each member's coaching is mapped to their ISP goals. The coach selects curriculum modules that serve those goals.
  • Progress is tracked against ISP aspirations and documented for the agency and care coordinator.
Diverse group of adults together in a supportive community setting

COMPLIANCE ARCHITECTURE

Three pillars. Documented and auditable.

HIPAA-compliant infrastructure

Encrypted data handling, BAAs with subprocessors, and audit-ready access logs.

WCAG 2.1 AA accessible

Tested with screen readers, keyboard navigation, and adjustable display settings.

HCBS Settings Rule consistent

Designed to support person-centered outcomes within community-based settings.

Request Compliance Documentation.

HIPAA, WCAG 2.1 AA, and HCBS compliance materials are available by request. Contact our team and we will share documentation appropriate to your role.

Request via Contact Form→